Checkout and Payment Terms

Current site

The public website does not charge you

Payment is made only through a secure link or payment details included in a final, personalised order summary issued by FastVPS.

Before payment

Mandatory final order summary

Before binding acceptance, the customer receives on a durable medium:

• provider identity and contact details,
• the exact service, resources, IPs, operating system, location and activation date/target,
• whether it is self-managed or managed and the included support,
• where backup is included, its frequency, retention and basic restore scope,
• the selected SLA, term, billing period and renewal mechanism,
• net amount, VAT/taxes, additional charges and the total payable,
• payment method, cancellation rules and, where applicable, withdrawal rights.

Flow

How an order is completed

1. Request: the customer sends requirements or an indicative configuration.
2. Review: capacity, technical fit and billing information are checked.
3. Summary: a final quote with all applicable terms is sent.
4. Express acceptance: the customer accepts the order and payment obligation.
5. Payment: only the method stated in the summary is used.
6. Confirmation: an electronic confirmation is sent and activation starts.

Payment providers

Available payment methods

• Viva.com: hosted Smart Checkout or payment link. Card data is entered in Viva’s environment and is not stored by FastVPS.
• Revolut Business: payment link or Pay with Revolut where offered for the order.
• Bank transfer: to business accounts shown in the final quote or invoice.

Availability may depend on country, currency, customer type, risk checks and provider terms. See Privacy Notice for payment data processing.

Express action

Button and acceptances

In any future automated checkout, the final action will use clear wording such as “Order with obligation to pay”. Before it is enabled, the customer must confirm that they:

• reviewed the final configuration and total amount,
• accept the Service Terms, AUP and renewal/refund policy,
• understand whether the service is self-managed and whether backup is included,
• read the Privacy Notice.

Consumers

Withdrawal rights

Where the customer is a consumer and distance-contract law applies, a 14-day withdrawal period generally applies. If the customer expressly asks for service to begin during that period and later withdraws, a proportionate amount may be payable for service supplied before notice.

Loss of the right of withdrawal is not presumed and is not imposed through a blanket waiver. It applies only where legal conditions, information and express consent requirements are met. Rights relating to defective or non-conforming service remain unaffected.

Record

Confirmation and invoice

After acceptance, the order summary, accepted terms version and payment status are sent electronically. The tax document is issued using verified billing details and transmitted as required by the applicable framework.

The customer must promptly check legal name, address, VAT ID and billing email. Corrections after issuance are possible only to the extent permitted by accounting and tax rules.